sbg66's Privacy Policy

1. Introduction

sbg66 is a trusted online gaming platform that provides cricket betting, live casino, and slots services for users in Bangladesh. The purpose of this privacy policy is to clearly inform our users about what types of information sbg66 collects, why it is collected, and how that information is used and kept secure.

By using our website and services, you are considered to have accepted the terms described in this privacy policy. If you do not agree with these terms, please refrain from using our services.

2. Scope of Information Collection

We collect the following types of information:

2.1 Information You Provide Directly

When you create an account on sbg66, make a deposit, or contact our support team, you voluntarily provide certain information. This may include:

• Full name and date of birth
• Email address and mobile number
• Residential address
• Payment information (bKash, Nagad, Rocket, or bank account number)
• Documents required for identity verification

2.2 Automatically Collected Information

Some information is collected automatically while you use our platform:

• IP address and device identifier
• Browser type and operating system
• Page visit history and session duration
• Data from cookies and similar tracking technologies
• Login and logout times

2.3 Transaction and Gaming History

Records of all your financial transactions — deposits, withdrawals, and betting activity — are stored in our system. This information is used to ensure financial security, prevent fraud, and promote responsible gaming.

3. Purpose of Data Use

sbg66 uses your information for the following purposes:

• Account Management: Creating, verifying, and maintaining your account.
• Service Delivery: Operating betting, casino games, and slots services without interruption.
• Payment Processing: Completing financial transactions via bKash, Nagad, Rocket, or bank transfer.
• Customer Support: Resolving your questions, complaints, and requests promptly and effectively.
• Security: Detecting and preventing fraud, money laundering, and other illegal activities.
• Responsible Gaming: Monitoring your gaming behaviour and providing assistance when needed.
• Relevant Communications: Keeping you informed about important service updates and policy changes.
• Service Improvement: Analysing user experience to improve the platform.

4. Cookie Policy

sbg66 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

4.1 Essential Cookies

These cookies are necessary for the basic functioning of the platform, such as maintaining login sessions and ensuring security. They cannot be disabled.

4.2 Functional Cookies

These cookies are used to remember your preferences (language, theme, etc.). They can be disabled, though doing so may reduce some functionality.

4.3 Analytical Cookies

These help us understand which pages are used most and where improvements are needed. This information is processed in aggregate and is not used to identify any specific individual.

You can control or delete cookies from your browser settings. Please note that disabling cookies may affect the proper functioning of some services.

5. Data Sharing and Disclosure

sbg66 never sells your personal information to third parties. However, limited sharing may occur in the following situations:

5.1 Service Partners

Only the necessary information is shared with payment processors (bKash, Nagad, Rocket, bank transfer), technology infrastructure providers, and game suppliers. These partners are bound by strict confidentiality agreements.

5.2 Legal Obligations

We may be required to disclose information in order to comply with orders from lawful authorities, court directions, or applicable law.

5.3 Fraud and Security

If fraudulent activity is suspected on a user's account, information may be shared with investigative agencies as required for cooperation.

6. Data Security Measures

sbg66 follows industry-leading standards to protect your information. Our security measures include:

• SSL Encryption: All connections to our site are encrypted using SSL/TLS technology.
• Data Encryption: Sensitive information is kept encrypted even when stored.
• Access Controls: Only authorised personnel can access data, and only within the limits required for their role.
• Regular Audits: Our security systems are regularly reviewed and tested.
• Firewalls and Intrusion Detection: Advanced technology is used to prevent unauthorised access.

However, no method of transmitting or storing data over the internet is completely secure. We are committed to providing the highest level of protection, but absolute security cannot be guaranteed.

7. Data Retention Period

We retain your information for as long as your account is active and for as long as necessary to provide our services. Even after an account is closed, certain information may be retained for a specified period due to regulatory requirements, legal obligations, or fraud prevention purposes.

Records of financial transactions are retained for the period necessary to ensure accounting and legal compliance.

8. Your Rights

As a user of sbg66, you have the following rights:

8.1 Right to Access Information

You may request to know what information sbg66 holds about you. Requests for this information can be sent to our support team.

8.2 Right to Correct Information

If any of your information is incorrect or incomplete, you have the right to request that it be corrected.

8.3 Right to Request Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal or regulatory obligations.

8.4 Right to Object to Processing

You may object to your information being used for marketing communications. You can change this preference at any time by contacting our support team.

9. Minor Users

sbg66 is intended only for users aged 21 and above. We do not intentionally collect any personal information from minors. If a minor has used our services and their information is held by us, please contact us — we will delete that information immediately.

Age verification is an essential part of our registration process and we take this very seriously.

10. Third-Party Links and Services

If our platform contains links to any third-party sites, the privacy policies of those sites are not under sbg66's control. We recommend that you read the privacy policy of each site individually.

Payment processors such as bKash, Nagad, and Rocket have their own privacy policies. sbg66 is not responsible for how these platforms manage information.

11. International Data Transfers

Our servers may be located in various countries. If your information is transferred internationally, we ensure that the data protection standards of the destination country are adequate and that the necessary agreements for data protection are in place.

12. Changes to This Policy

sbg66 reserves the right to update this privacy policy at any time. For any significant changes, we will:

• Post a clear notice on this page
• Send a message to your registered email (where applicable)
• Give you adequate time to review the changes

Continued use of the platform after changes have been made will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.

13. Complaints and Contact

If you have any questions, concerns, or complaints about this privacy policy, please contact our support team. sbg66 provides support in both Bengali and English, 24 hours a day, 7 days a week — via live chat and email.

We will work to resolve your complaint as quickly as possible. For data protection requests, our response may take some time as we verify your identity before taking the necessary steps.